Creating sustainable change
Tackling organisational problems and opportunities with a human-centred approach. Whether it’s a stubborn KPI that just won’t move, low employee retention or an annual review cycle that’s not adding value, we provide a fresh approach to creating sustainable and employee-led change.
Organisational Culture
Culture change projects
Tonka Learning partners with its clients to bring about long-term sustainable change. This can include providing strategic advice from a distance or rolling up our sleeves to take a hands-on role. Our work to date has typically included the following projects:
Employee engagement: from measurement to action.
KPI development for specific roles.
Redeveloping organisational values.
Improving organisational communication.
Developing capability and leadership capability frameworks.
Translating organisational strategy into something tangible for individuals.
Career development initiatives.
Elevating recruitment tools and practices.
Full customisation of an LMS, LRS or LXP.
KPI improvement for a role or for an entire organisation.
The refresh/overhaul of an annual performance review process.
Strategies to support induction and onboarding.
See below for three examples of our Culture Change work.
Building an LXP (Learning Experience Platform)
Our client had become disillusioned with LMS products and providers and needed something to fit their business.
In response, we …
Created the LXP architecture for communication, career, performance, learning, onboarding and reporting.
Connected the client with an external digital agency.
Provided project management support.
Launched the platform to all employees.
Translating Organisational Strategy Into Action
Our client wanted to deliver on their strategic initiatives over the next 12-months.
In response, we …
Interviewed stakeholders and provided recommendations on strategy, structure, project management and resourcing.
Worked with the Head of Strategy to refine the strategy and guiding principles.
Facilitated strategy workshops.
Developed ways for all employees to contribute to the strategy ahead.
Developing KPI’s For All Technical & Support Roles
Our client wanted to improve KPI’s for all roles, i.e., there were too many KPI’s, some were too operational and some were not measurable … resulting in quarterly and annual reviews being a ‘tick-the-box’ activity.
In response, we …
Interviewed all roles and their managers and co-created a new set of KPI’s for each role.
Integrated KPI’s in performance and development processes.
Educated employees on how to set KPI development goals.