client profile

Worrells

Tonka Learning has been the learning and development consultancy for Worrells since early 2020, working initially with Victoria, then Queensland and now at a national level. Worrells is Australia’s largest forensic accounting group with 27 Partners, 4 Managing Partners and teams across most states.

Our work with Worrells has been a true partnership; we’ve co-created much of our work together, we’ve challenged one another and enjoyed every minute of it.

Key Deliverables

  • Co-design and development of organisational, HR, employee engagement and KPI specific strategies.

  • Leadership development for Partners and Managers and general development for accounting and support teams.

  • Co-design, development and implementation of an LXP platform, including Performance, Learning, Communication, Career, Onboarding and Reporting.

  • Co-design and implementation of business/technical skill development, i.e., the Technical Academy and Marketing Academy.

  • Development of culture change tools, including capability development framework, KPIs and values.

  • Design and facilitation of Partner/Manager conferences.

  • Reworking various organisational communication touchpoints, including monthly and quarterly group forums, annual conference and managers meetings.

  • One-on-one coaching.

Key Outcomes

Well, where do we start! Here are just a few:

  •  Significant uplift in employee engagement, as measured through the Culture Amp survey. Worrells now sits in the top 10% of all professional services organisations who use Culture Amp.

  • High retention of top performers through a 2-year pandemic.

  • Successful transition of internal promotions, including Executive Analysts into Manager roles.

  • A culture of self-empowerment; employees now take the lead in all development and performance conversations.

  • 100% adoption of all new major initiatives, i.e., LXP platform, Technical Academy and monthly 1-on-1’s.

  • And we even got a special mention in the speeches at the Worrells 20th anniversary event!

Thank you to everyone at Worrells and a special thank you to Paul Burness (Managing Partner), Matthew Jess (Principal), and Georgie Harrison (HR Manager).